Cookie Policy

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our Privacy Policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.  

Who we are

This website is operated by the UK Certification Authority for Reinforcing Steels trading as CARES. We are a company limited by guarantee registered in England and Wales and our registered office address is at Pembroke House, 21 Pembroke Road, Sevenoaks, Kent, TN13 1XR (registered number 1762448).  

Our website

This cookie policy only relates to your use of our websites, and our portal

Any links which we may provide on our website to third party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third party websites, please consult their policies as appropriate.  


A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us to recognise you and your device, store some information about your preferences or past actions and monitor certain information such as how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to facilitate and improve the running of the website. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, or  

Our use of cookies

We will ask for your permission (consent) to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested.

You can withdraw any consent to the use of cookies or manage any other cookie preferences. It may be necessary to refresh the page for the updated settings to take effect.

If cookies are essential you can still disable them in your browser settings but this may affect how the website functions For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, or

The table below provides more information about the cookies we use and why:


Cookie Type



Do we ask your consent before we place the cookie(s)?

Cookie Preference


This cookie is used to remember a user's choice about cookies on the website. This cookie will remain on a user's device for 45 days (unless they delete it from their cache sooner)

No, this cookie is essential to core functionality on the website.

Remember Me Cookies


These cookies are used to remember a user's:

- Preferences for downloading certificates
- Company's name
- Country
- Job title
- Email Address

These cookies will remain on a user device until 2030 (unless they delete them from their cache sooner)

No these cookies are essential to core functionality on the website.

Google Analytics


This cookie is used to collect information about how visitors use our website. We use the information to help us improve the website.
The information collected does not directly identify anyone and gives us data including the number of visitors to the website, where visitors have come to the website from and the pages they visited.

This cookie will remain on a user device for two years (unless they delete them from their cache sooner)

Read Google's overview of privacy and safeguarding data here


Third Party access to the cookies

The cookies we use will only be accessed by us and will not be accessed by any other third party.  

How to Contact us

Please contact us if you have any questions about this cookie policy or the information we hold about you.

If you wish to contact us , please send an email to 

Changes to this policy

This policy was last updated on 25 April 2022. We may change this policy from time to time, when we do we will inform you via the website or portal when you next access it following any such change.